shipping policy
at ooak, we are committed to delivering your order as efficiently and safely as possible. we ship worldwide, with fast and fully trackable delivery to every destination.
global shipping
we offer international shipping to all countries. no matter where you are, ooak will reach you.
if you have specific questions about delivery to your location, feel free to contact us at help@ooakeyewear.com.
processing time
orders are typically processed within 1–2 business days after purchase. during peak periods or collection launches, processing may take slightly longer.
| region | estimated delivery time |
|---|---|
| united States | 5–10 business days |
| united Kingdom | 5–10 business days |
| canada | 5–10 business days |
| europe (EU) | 5–10business days |
| australia | 5–10 business days |
| rest of world | 5–10 business days |
all shipments are fully trackable. you will receive a tracking number via email once your order has been dispatched.
shipping carriers
we work with trusted international carriers such as DHL, UPS, FedEx, and local postal services to ensure timely delivery.
customs & import duties
depending on your location, customs fees or import taxes may apply. these charges are the responsibility of the customer and are not included in the final checkout price.
we recommend checking with your local customs office for more information.
lost or delayed packages
if your order is significantly delayed or appears lost in transit, please reach out to us at help@ooakeyewear.com. we’ll work with the carrier to resolve the issue as quickly as possible.